SABER — System for AI-Based Engagement & Recommendations

Hims & Hers Health

Hims & Hers Health

~2024–2025 Agentic Decisioning
AI Decisioning Warehouse-Native Lifecycle Marketing Hightouch BigQuery ML

Product home (in progress): saber.danieljrobles.com

What SABER Is

SABER stands for System for AI-Based Engagement & Recommendations. It is a self-created, warehouse-native agentic decisioning engine built during my time at Hims & Hers Health—designed to automate lifecycle marketing experimentation and optimization with projected annualized revenue impact.

The Hims prototype proved the architecture with vendor building blocks. A later, independently evolved concept of the same capability lives at saber.danieljrobles.com.

How It Works

The preliminary build used Hightouch AI Decisioning and Google BigQuery ML infrastructure. SABER runs as a six-stage loop—Hightouch did not cover every stage end-to-end, but the prototype delivered enough to proceed.

  1. Audience segmentation — define who enters the decisioning loop
  2. Goal inference — infer the next-best outcome for each audience
  3. AI-driven content assignment — select creative and offers via models
  4. Multi-channel deployment — activate across lifecycle channels
  5. Engagement feedback loops — capture response signals back into the warehouse
  6. Continuous learning & optimization — retrain and retune from outcomes
Segmentation Goal Inference Content Assignment Multi-channel Feedback Loops Continuous Learning

Technical Stack

Deployed with Docker, GitHub Actions, and CircleCI. An internal UI/UX for operators was self-developed in Cursor so marketing and MarTech users could interact with decisioning workflows without living in raw vendor consoles.

Hightouch AI Decisioning BigQuery ML Docker GitHub Actions CircleCI Cursor Internal Operator UI

Impact & Evolution

  • Warehouse-native agentic decisioning for lifecycle marketing
  • Projected significant annualized revenue impact via automated experimentation and optimization
  • Vendor prototype (Hightouch + BigQuery ML) validated the six-stage architecture
  • Operator-facing UI built for internal users to run and inspect decisioning
  • Concept continued independently beyond Hims at saber.danieljrobles.com